HOW TO GET SUPPORT

1First contact the local reseller.
3Browse the ProTee Forums.

If you still have questions or problems, please let us know, by sending an email to support [ @ ] protee-united.com . Thank you!

SUPPORT HOURS

Mon-Fri 9:00AM - 5:00PM GMT+2
Sat-Sun by appointment only!

Frequently Asked Questions

This is a short list of our most frequently asked questions.
For more technical information, or if you need support, please visit our support center.

SALES QUESTIONS

Visit: http://golfsimulatorstore.com for our latest pricing and special offers.
It depends on what you order. We ship door to door with UPS. Shipping a Base Package to the US takes about 4 working days.
We have a Customer Support Center and operate a Helpdesk. Visit: http://support.protee-united.com
No, ProTee is designed to be used indoor only.

TECHNICAL QUESTIONS

Yes it does.
Make sure you install the software as Administrator. Right click ProTee Golf Interface and select Run or Install as Administrator.

OTHER QUESTIONS

If we are unable to help you via email, we will ask you to setup remote support.
Click on ENTER LICENSE KEY and email our helpdesk the 16 character machine id shown in that window.
You need to register your copy of TGC here: http://thegolfclubsimulator.com/register/ We will send your license key within 24 hours after we received the registration.

 

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